Greeters and ushers perform a valuable service for your organization. They are the friendly welcoming faces members and guests first experience when coming into your facility. With the proper training, they also can play an additional role of being the first layer of security.
Contrary to popular belief, this position does not require a military or law enforcement background, but an attentive, caring and responsible person with the desire to be welcoming.
Understanding the greeter/usher role, procedures and protocols, will instill confidence and empower these people to maximize their position, improving security of the organization.